Verizon Knowledge Assist unknown
4.7
48 votes
Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information. Knowledge Assist empowers your agents to provide quick, accurate and consistent answers, while helping improve performance and efficiency.
Verizon Knowledge Assist
Custom
Multiple sources
Authoring tool
Learner tool
Rich content
Do you think you know everything? If so, prove it with General Knowledge Quiz.
This tool can recover lost, deleted, formatted data on local and network drives.
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